As a manager, the hardest thing is usually working with people whose behavior and reactions are confusing. Difficulties in building relationships in the workplace are often caused by different life experiences, cultures and beliefs.
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In addition, today's workforce consists of at least four distinct generations (Veterans, Baby Boomers, Generation X, and Generation Y) and people from many cultures. Each segment of the workforce today has a different attitude toward work and is motivated by different incentives.
Employees usually want to be productive and appreciated. In general, they want to do a very good job. Most importantly, they want to be recognized for their unique skills and contributions.
Acknowledgment of their work remains the most advantageous part of employee reimbursement, more important than money or job security. Keep this in mind as you consider the following suggestions for dealing with growing diversity in the workplace:
• Ask and understand the motivator for each employee. Don't assume that what motivates babies motivates Generation X.
• Be open to the differences between your employees and your team. Encourage team members to share unique things about them with others and with you.
• Be aware of cultural differences. There are differences in how we perceive touch, eye contact, and gestures.
• Pay attention to language differences. Words can have different meanings even in the same language.